Returns & Exchanges
At Musgrave Pencil, we want you to be completely satisfied with your writing instruments. If you are not happy with your purchase, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the pencils in their original box, ensuring they are protected from breakage, and include a copy of your packing slip.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing